one-window

From Wiktionary, the free dictionary
Jump to navigation Jump to search

English

[edit]

Adjective

[edit]

one-window (not comparable)

  1. (management) Describing a service operation at which all of a customer's needs may be satisfied by a single server, without waiting in a second queue.
    • 1995, Trevor Harrison with Gordon Laxer, The Trojan Horse: Alberta and the Future of Canada, page 107:
      Why could Alberta Registries not have delivered one-window shopping, better hours and better locations, and nonbureaucratic service directly, using public servants?
    • 2004, Christopher Pollitt with Geert Bouckaert, Public Management Reform: A Comparative Analysis, page 85:
      At a local microlevel 'one-stop' or 'one-window' service delivery arrangements have proved popular.

See also

[edit]