mystery shopper

From Wiktionary, the free dictionary
Jump to navigation Jump to search
See also: mysteryshopper

English

[edit]

Noun

[edit]

mystery shopper (plural mystery shoppers)

  1. Someone hired by a company to pose as a customer in order to evaluate the quality of its service.
    • 2019 December 4, Andy Coward, “Derby's crowning achievement”, in Rail, page 56:
      Mystery shoppers: The judging for the Station of the Year categories takes the form of a mystery shopper-style visit, with judges visiting the nominated station and viewing the facilities and services through the eyes of a traveller. This allows the stations to be viewed objectively and fairly.

Synonyms

[edit]

Descendants

[edit]
  • → Dutch: mysteryshopper

Translations

[edit]

Further reading

[edit]
Retrieved from "https://en.wiktionary.org/w/index.php?title=mystery_shopper&oldid=70862850"