AHT

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See also: aht

English[edit]

Noun[edit]

AHT (plural AHTs)

  1. (business) Initialism of average handling time.
    • [2024 January 13, David Pilling, “Revenge of the moderators”, in FT Weekend, Life & Arts, page 15:
      An efficiency target, known as an AHT, or “average handling time”, meant dealing with each “ticket” in 55 seconds.]