CXO
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See also: CxO
English
[edit]Noun
[edit]CXO
- (management) “chief X officer”, with X as functional placeholder (finance, operating etc.)
- 2010, Susan Cramm, 8 Things We Hate About IT, Harvard Business Press, →ISBN, page 9:
- As someone taught me many, many years ago, businesses aren't run by CXO-level executives but by the people on the front lines working with customers or supporting the people who do.
- Initialism of chief experience officer.
- 2021, Dan Gingiss, chapter 14, in The Experience Maker […] , Morgan James Publishing, →ISBN:
- A growing number of companies are installing a chief experience officer (CXO) into the C-suite, with responsibility for every facet of the customer journey. Harvard Business Review even makes the case that every company should have a CXO to oversee both customer experience and employee experience.