escalation plan

From Wiktionary, the free dictionary
Archived revision by MewBot (talk | contribs) as of 23:15, 22 July 2016.
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to navigation Jump to search

English

[edit]

Noun

[edit]

escalation plan (plural escalation plans)

  1. (call center jargon) A plan that specifies actions to be taken when the telephone queue exceeds acceptable levels.
Retrieved from "https://en.wiktionary.org/w/index.php?title=escalation_plan&oldid=39203537"