mystery shopper

See also: mysteryshopper

English

Noun

mystery shopper (plural mystery shoppers)

1. Someone hired by a company to pose as a customer in order to evaluate the quality of its service.
   • 2019 December 4, Andy Coward, “Derby's crowning achievement”, in Rail, page 56:

     Mystery shoppers: The judging for the Station of the Year categories takes the form of a mystery shopper-style visit, with judges visiting the nominated station and viewing the facilities and services through the eyes of a traveller. This allows the stations to be viewed objectively and fairly.

Synonyms

• secret shopper
• mystery guest

Descendants

• → Dutch: mysteryshopper

Translations

mystery shopper

• Dutch: mysteryshopper
• (deprecated template usage) {{trans-mid}}
• Malay: pembeli-belah rahsia

Further reading

• mystery shopping on Wikipedia.Wikipedia